Apprenticeships 2024

The Audi Service Technician Apprenticeship Program is designed to develop our apprentices to keep pace with advancing technology and high levels of customer service. You will have the opportunity to work with traditional, hybrid and electronic engines.

Audi Apprenticeship Overview

Information for Parents

Training provided

Training will be delivered over a number of block release weeks at the Volkswagen Group (VWG) state-of-the-art training centre. Accommodation and transport will be provided as required. Here, expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application. You will learn in fully equipped workshops using a range of vehicles that are specific to your brand.

This is a fully rounded training experience where you will build life skills that last and gain both Apprenticeship qualifications and brand standard certifications.

On successful completion of the 3 year programme you will receive the following:

• Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)
• Level 3 Award in Automotive Refrigerant Handling (EC842-2006)
• Brand specific certifications

Future prospects

VWG is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA and Volkswagen. This network of retailers spans the UK, providing a wide range of career opportunities.

Once your apprenticeship is complete, you will have the opportunity drive your career forward. Some of our apprentices move on to develop their career as managers within the network.

Desired skills

Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this 3 year training programme. Some of the personal skills that we are looking for are:

• Enthusiasm and willingness to learn
• Teamwork
• Strong communication
• Customer Service
• Interest in vehicle engineering

The Service department is vital to the success of our business. From right first time fixes, to delivering excellent customer service, our Service Technicians play a pivotal role in delighting our customers and encouraging their continued loyalty.

As a Service Technician Apprentice, some of your duties will include:

• Use of diagnostic equipment to identify vehicle faults
• Testing of parts and systems to ensure correct working
• Following checklists to ensure all critical parts of vehicles are examined
• Carrying out bumper to bumper overview, service and inspection
• Maintenance of electronic systems including on board entertainment systems
• Undertaking repair and maintenance of vehicle parts (e.g. clutches, gearboxes, tyres, brakes)
• Completion of legible and accurate paperwork for customer and centre records
• Maintenance of a clean and tidy work environment

Minimum entry requirements

GCSE grades A – C (new grades 9 – 4) or equivalent in English, Maths and Science.

Staff benefits

• 23 days holiday plus bank holidays, increasing with length of service
• Car benefit scheme following your probationary period
• Employee Assistance Programme & wellbeing support
• Exclusive discounts scheme at 100’s of retailers
• Life assurance
• Company pension scheme
• Cycle to work scheme
• Birthday card and voucher each year on your special day
• Family run and friendly place of work
• Reduced rates on Hadwins products and services
• Uniform provided

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